About Cool Intent
- About Us
About Cool Intent
At Cool Intent (Pvt) Ltd, we believe that quality, reliability, and a genuine commitment to customer satisfaction are the pillars of everything we do. We are a leading air conditioning and refrigeration company based in Harare, Zimbabwe, dedicated to providing high-quality installation, servicing, maintenance, and repair solutions for residential, commercial, and industrial clients across Zimbabwe.
Headquartered at Tynwald Industrial Park, Tynwald, Harare, Cool Intent has been trading since 2018, building a solid reputation as a trusted and reliable partner for all air conditioning and refrigeration needs. We are specialists in the installation, servicing, maintenance, and repair of air conditioning, refrigeration, and ventilation systems for offices, restaurants, hotels, domestic households, and industrial and commercial operations across Zimbabwe.
- Our Story
Our Journey
Cool Intent (Pvt) Ltd was established in 2018 to meet the growing need for reliable, high-quality air conditioning and refrigeration solutions in Zimbabwe. We recognized that clients across the residential, commercial, and industrial sectors deserved a trusted and professional partner that could deliver genuine quality products and services at competitive prices, and we set out to be exactly that.
Since our establishment, we have grown steadily, building a vibrant and dynamic team of well-trained and experienced management, administration, sales, and operations staff dedicated to delivering outstanding results for every client we serve. Through our commitment to quality, innovation, and customer satisfaction, we have established Cool Intent as a leader and preferred choice in the air conditioning and refrigeration industry in Zimbabwe.
- Mission · Vision · Values
Our Mission, Vision, and Core Values
Cool Intent supplies and installs a comprehensive range of high-quality air conditioning systems tailored to the specific cooling needs of every client and every space. Our air conditioning products include:
Our Core Values
- Quality Assurance
Our Commitment to Quality Assurance
The management of Cool Intent recognizes their responsibility to their customers and the industry in general to provide effective services and maintenance by meeting ISO quality standards. Cool Intent maintains an effective Quality Assurance System that ensures the unit or service is right first time, every time, by achieving the following objectives:
- Provision of products that conform to statutory and regulatory provisions as well as customer needs and specifications
- Strict consideration and adherence to high quality products and services for every job
- Continual improvement on quality through training and refresher courses for both top management and operations or site personnel
- Installations and services carried out by highly qualified and experienced personnel under the close watch of highly qualified technical supervisors
- Regular follow up with clients on performance of products and related services
- Guarantees on products and services based on quality and general durability
- Ensuring that quality assurance is ingrained in all our day to day activities by striving to always improve our work and to exceed expectations in the execution of our duties
- Who We Serve
Who We Serve
Cool Intent is proud to serve a diverse range of clients across Zimbabwe, including:
- Why Us
Why Choose Cool Intent?
When you partner with Cool Intent, you are choosing a company that is genuinely committed to delivering the best possible air conditioning and refrigeration solution for your specific needs. Here is why clients across Zimbabwe trust us:
- Ready When You Are
Ready to Experience That Lasting Cool Feeling?
Would you like to learn more about Cool Intent and how our air conditioning and refrigeration solutions can benefit your home, office, restaurant, or business? Our expert team is ready to answer your questions and provide tailored solutions that meet your specific cooling needs. Get in touch with us today and let us keep you cool.